TERMS OF USE

Last Updated: January 2026

 

These Website Terms of Use (“Terms”) govern your access to and use of the website located at www.aaanova.com (the “Site”) and any content, forms, scheduling tools, reports, or services made available through the Site (collectively, the “Online Services”).

The Site is owned and operated by Nova Inspections and Improvements, LLC (“Nova,” “we,” “us,” or “our”).

By accessing, browsing, or using the Site in any way, you agree to be bound by these Terms. If you do not agree, you must immediately stop using the Site.

1. ACCEPTANCE OF TERMS

By using the Site, you:

  • Confirm that you are at least 18 years old and able to enter into a binding agreement; and

  • Agree to these Terms, as well as any additional terms and policies referenced on the Site (including our inspection agreements and privacy disclosures).

If you schedule an inspection or other service through the Site, your service will also be governed by a separate written inspection or service agreement, which shall control in the event of any conflict with these Terms.

2. NO WARRANTIES, NO GUARANTEES, NO PROFESSIONAL ADVICE

2.1 Informational Purposes Only

All content on the Site—including text, photos, examples, sample deficiencies, videos, checklists, and blog posts—is provided for general informational and marketing purposes only. It is not:

  • A home inspection report;

  • Legal advice;

  • Engineering or architectural advice;

  • A warranty, guarantee, or certification of any property or system.

2.2 Not a Substitute for an Inspection or Professional Advice

You must not rely on Site content as a substitute for:

  • A full inspection performed under a written agreement; or

  • Advice from licensed professionals (contractors, engineers, attorneys, pest control companies, environmental specialists, etc.).

Any decisions you make regarding the purchase, sale, repair, or maintenance of a property are your sole responsibility.

2.3 No Guarantee of Results

We do not guarantee:

  • Any particular outcome from using the Site or our services;

  • That all defects, deficiencies, or conditions will be identified; or

  • That the Site is free from errors or omissions.

Only a signed inspection or service agreement governs the scope, limitations, and liability of any inspection or service performed.

2.4 No Reliance / Assumption of Risk

You expressly acknowledge and agree that you use the Site and its content at your own risk and assume full responsibility for any actions or decisions made based on information obtained from the Site.

3. SERVICES, PRICING, AND AVAILABILITY SUBJECT TO CHANGE

All services, descriptions, sample reports, pricing, promotions, availability, and scheduling options displayed on the Site are subject to change at any time without notice.

Online pricing and descriptions do not constitute binding offers and may be updated or corrected.

Final scope and fees are confirmed only through your written inspection or service agreement and confirmation.

We are not liable for reliance on outdated, incomplete, or incorrect Site information.

4. ONLINE SCHEDULING, FORMS, AND COMMUNICATION

4.1 Appointment Requests

Online scheduling constitutes a request, not a guaranteed booking. An appointment is confirmed only when:

  • We accept your request;

  • You receive written or electronic confirmation; and

  • You agree to the applicable inspection or service agreement and payment terms.

4.2 Accuracy of Information

You agree to provide complete and accurate information, including property details, access conditions, and service selection. We are not responsible for delays, missed items, or errors caused by inaccurate or incomplete information.

4.3 Electronic Communications

You consent to receive communications electronically and agree that such communications satisfy legal writing requirements.

5. INTELLECTUAL PROPERTY RIGHTS

All Site content—including logos, trade names, photos, illustrations, graphics, layouts, videos, and digital assets—is the exclusive property of Nova or its licensors and is protected by law.

You may view the Site for personal, non-commercial use only.

You may not, without prior written consent:

  • Copy, reproduce, modify, distribute, or publish any Site content;

  • Use inspection photos, defect examples, or report excerpts for any purpose;

  • Share or post Site content on third-party platforms;

  • Scrape or harvest Site data;

  • Use Nova branding in a misleading or unauthorized manner;

  • Use Site content in legal, regulatory, or administrative proceedings except where required by law.

Unauthorized use may result in legal action, including injunctive relief and recovery of attorney’s fees.

6. USER CONTENT, REVIEWS, AND ONLINE CONDUCT

6.1 User Content

You are solely responsible for any content you submit and represent that you have the right to submit it. By submitting User Content, you grant Nova a non-exclusive, royalty-free license to use it in connection with our business, subject to applicable law.

6.2 Non-Defamation / Online Conduct

You agree not to knowingly post false, misleading, or malicious statements about Nova or its representatives, or to encourage false reviews.

Nothing in this section is intended to restrict lawful consumer reviews, good-faith opinions, or your rights under applicable consumer protection laws, nor does it prevent filing legitimate complaints with regulatory authorities.

7. PROHIBITED USES

You may not use the Site to violate laws, interfere with operations, upload harmful code, scrape data, misrepresent identity, or attempt unauthorized access.

We may suspend or block access for violations.

8. THIRD-PARTY LINKS AND SERVICES

The Site may link to third-party tools or providers. We do not control or endorse them and are not responsible for their acts or omissions.

Use of third-party services is at your own risk.

9. DISCLAIMER OF WARRANTIES

THE SITE AND ONLINE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOVA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

TOTAL LIABILITY ARISING FROM SITE USE SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT PAID THROUGH THE SITE FOR THE TRANSACTION AT ISSUE.

Inspection services are governed by separate agreements with their own liability limitations.

11. INDEMNIFICATION

You agree to indemnify and hold harmless Nova from claims arising from your Site use, violations of these Terms, User Content, or infringement of third-party rights.

12. GOVERNING LAW, VENUE, AND TIME LIMIT

These Terms are governed by Arizona law. Venue lies exclusively in Arizona courts where Nova’s principal place of business is located. Claims must be filed within one (1) year.

13. FORCE MAJEURE

Nova shall not be liable for delays or failures caused by events beyond reasonable control, including acts of God, power outages, internet failures, server disruptions, labor disputes, governmental actions, or natural disasters.

14. ACCESSIBILITY DISCLAIMER

We strive to make the Site accessible but do not warrant continuous compliance with all accessibility standards.

15. CHANGES TO TERMS

We may modify these Terms at any time. Continued use constitutes acceptance.

16. SEVERABILITY & WAIVER

Invalid provisions do not affect remaining terms. Failure to enforce a right is not a waiver.

17. ENTIRE AGREEMENT

These Terms govern Site use only. Inspection and service agreements are separate and control where applicable.

18. CONTACT INFORMATION

Nova Inspections and Improvements, LLC
Website: www.aaanova.com
Email: amw@aaanova.com
Phone: 520-222-6435